Monday 14 April 2014

Chapter 7 - SPA #2


I really like the second quote by Agha Hasan Abedi. In my previous job, I learnt from an excellent Manager, that enabling the people around you to do good work, makes for a better overall workplace and that when you allow and encourage people to grow to their potential, not only the worker benefits, but the overall organisation.
Reading on, I am thinking about my recent training (which I thought was excellent), which was called ‘Manage to lead’.  The first day, is a discussion about the difference between a leader and a manager. When I think of this, and the reading in Chapter 7 about the first step taken, I’m actually thinking of the difference again. I personally think a leader is a visionary, someone who dreams up a vision and inspires others to follow it. I think a Manager is the right hand man (or woman), who facilitates this dream, who organises and manages the processes that achieve this dream.
Can Managers help or hinder from accounting? Thinking of this question at this point in the reading, I think definitely. People do seek guidance, nurture and coaching throughout work but I think mainly, they seek direction and purpose. People look to Management for direction and purpose and where a Manager uses a budget to work out objectives and convey them down the reporting line, people know where they stand, and what they are aiming towards (or walking towards with their firs steps).
When thinking of budgets, I would say they are definitely beneficial. Words can be interpreted in many ways but (as my previous Financial Controller always said), numbers don’t lie.  Everyone will read the budget in the same way and objectives are clearly laid out.
Delegation is instantly making me think a Manager who does not naturally do this!  It can be difficult to let go of control but when you do, you can be more supportive as an ally and a teacher.
Budgeting for programs that are reliant on government funding, and given as block funding, seems at times difficult. Within my industry, people are not trained in budgeting, or managing money to a high standard. It seems as though people that are managing the money are not experts on how to do this, and people who are managing the budgets are not experts on how to operate the program.  And, people that are distributing the money (government) are completely unrealistic about the needs of those with disabilities.
I will be appreciative of the NDIS and then changes within the disability sector turning to a fee for service based model. This will assist with clear budgets and understanding of our actual costs for operating. It may provide clearer targets and I do believe these help staff work towards something.
I like the idea of participative budgeting. I believe in the opportunity to at least have a say. Each person has different things to offer and when we listen to each other, our strengths are clearer (and weaknesses). I think having a budget process that really does include people, does facilitate a cooperative workplace.
Looking at the example of Purple Chocolates is a positive and learning experience. I enjoy the examples used not only because I can see the application of information but I also tend to refer to them later as examples or reminders.
Looking further at the time delays between products sold and money received, I’m connecting it to my company, Downer EDI and remembering that it tightened it’s monitoring and retrieving of cash inflow as a key strategy.
I personally like the ideas of objectives. I’ve not heard of scorecards but also like this idea. My colleague and I recently conducted a survey of our staff and less than half participated, this, perhaps like the scorecard, was clearly a reflection that people are not motivated by their jobs. It brings me back to the earlier points about motivation.
Again, I enjoy looking at the examples, it brings together what we’ve so far learnt and visually it helps me align the concepts. The conclusion then brings my mind back to the necessity for leadership and management and the need to be forthcoming with information so people know where they’re heading (or walking as described in the chapter).
I am feeling more and more that accounting is help in relation to decision making. Of course, there is more to a firm than a budget but when it comes to the bottom line and how to get there, Managers drive the firm and being transparent about the bottom line and understanding the bottom line, will bring together the flock.